Review our posted return policies here : http://www.kpodj.com/policies/#return

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Need help with item/order:

I have not yet received my item or a valid tracking number
Need tech support or help using product(s)
I no longer want or need this item - Don't like it
         (Returns only accepted within 30 days of purchase)
I received the wrong item or wrong quantity of items

Item not working properly:

Does not work as advertised - Defective from manufacturer
         (Within 30 days of purchase)
Stopped working properly after use - Warranty issue
         (More than 30 day of purchase, but within the factory warranty)
Arrived with physical damage to box and product - Damaged by shipper